NAHB Council Concepts

An exclusive benefit for council members, providing the latest trends and techniques in residential construction, along with practical ideas to help you grow professionally and increase your bottom line.

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3 Best Practices for Managing Customer Expectations as a Remodeler

It’s important to build a trusting relationship with a client. Industry veteran Bob Baldocchi, COO and co-founder of the mobile learning platform On3, highlights three key strategies remodelers can implement to ensure a seamless client experience that generates repeat business.

Contacts: Darlene Webster
Manager, Customized Member Services
(202) 266-8216

Julia Andretta
Content Manager

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NAHB Council Concepts is published by the National Sales and Marketing Council of the National Association of Home Builders, 120115th Street, N.W., Washington, D.C. 20005-2800.