Civil Case Over ADA Compliance Could Impact Home Building Websites
A California federal district court ruled on June 23 that Domino’s Pizza violated Title III of the Americans with Disabilities Act (ADA) by offering a website that was not fully accessible to a visually impaired individual. In doing so, the court reinforced Ninth Circuit precedent holding that company websites having a “nexus” to a physical (i.e., brick-and-mortar) place of public accommodation are subject to the ADA.
The court further ruled that Domino’s call-in phone line was not an acceptable web accessibility substitute because the plaintiff was unable to reach a live person for more than 45 minutes. Although the $4,000 in damages awarded to the plaintiff was not significant, the court further approved the recovery of attorney fees, which are likely reach into the hundreds of thousands of dollars.
The case could impact builders, multifamily developers, remodelers and other businesses that offer goods or services through a website, if the site is not accessible to persons with disabilities. For example, if a builder’s website allows a potential buyer to select finishes, carpet type/color and other home options without the need to visit a physical sales office, the website should be designed with accessibility features to enable all potential buyers this same opportunity.
If you have any questions about the implications of this case, you are advised to consult with your local attorney.
The case is Guillermo Robles.v. Domino’s Pizza LLC, United States District Court, Central District of California (Case No. CV 16-6599-JGB).
Latest from NAHBNow
Jan 15, 2026
Remodeling Market Sentiment Strengthens in Fourth Quarter of 2025The National Association of Home Builders (NAHB) released its NAHB/Westlake Royal Remodeling Market Index (RMI) for the fourth quarter, posting a reading of 64, up four points compared to the previous quarter.
Jan 14, 2026
Upcoming NAHB Webinar Will Highlight Updates to NGBSA new edition of the National Green Building Standard (NGBS) will be coming out soon. NAHB is hosting a webinar on Wednesday, Jan. 28, at 2 p.m. EST for members to learn more about the update.
Latest Economic News
Jan 15, 2026
Remodeling Market Sentiment Strengthens in Fourth Quarter of 2025In the third quarter of 2025, the NAHB/Westlake Royal Remodeling Market Index (RMI) posted a reading of 64, increasing four points compared to the previous quarter.
Jan 15, 2026
Existing Home Sales Climb to Near 3-Year High in DecemberExisting home sales rose in December to the fastest pace in nearly three years, but annual sales for 2025 remained at a 30-year low as elevated home prices and mortgage rates kept buyers on the sidelines, according to the National Association of Realtors (NAR).
Jan 14, 2026
Building Material Price Growth Remains Elevated in NovemberResidential building material prices continued to experience elevated growth, according to the latest Producer Price Index release from the Bureau of Labor Statistics. Price growth has been above 3.0% since June this year, despite continued weakness in the new residential construction market.