Minimizing Uncertainty While Delivering a World-Class Customer Experience

Contact: Elearning
nahblearning@nahb.org

Published

Recorded: August 17, 2022

With rising interest rates and costs, material shortages, elongated build times and general uncertainty in the market, builders are finding themselves with a seemingly impossible task in keeping their customers happy. But delivering a world-class customer experience should not be based upon market conditions at all—you either have it or you don’t. In this webinar, hear directly from builders whose companies are known for providing an unmatched experience before, during and after the sale. They’ll share their strategies, customer success initiatives, key metrics and more, and show you how to set your company up for success regardless of what’s happening in the market.