On June 16, Schneider Electric initiated a recall on Square D QO Plug-on Neutral Load Centers — also known as load centers, breaker boxes and electrical panels — because of a potential issue with the load center overheating, which poses thermal burn and fire hazards. The recall impacts 1.4 million units in the United States and 289,000 units in Canada.
The recalled circuit breaker boxes were manufactured between February 2020 and January 2022, with date codes between 200561 and 220233. Circuit breaker boxes with covers that were manufactured between December 2019 and March 2022 are also included in this recall. The affected catalog/part numbers can be found inside the electrical panel doors for both the United States and Canada.
All purchasers and installers should immediately contact Schneider Electric to arrange to have the recalled load centers inspected by trained electricians to determine if replacement or repair is required. This inspection and any resulting replacement or repair are free of charge.
To learn next steps and how to stay safe, visit the Consumer Product Safety Commission website.