The sixth edition of NAHB's Residential Construction Performance Guidelines (RCPG) is now available in three versions: Contractor Reference, Consumer Reference and digital access.
The RCPG is the most widely-used reference guide in the home building and remodeling industry for the performance of homes during the warranty period.
Contractor Reference: This fully updated reference tool helps builders and remodelers manage customer expectations, resolve customer complaints and deliver high-performance homes covering more than 340 guidelines in 13 major construction categories.
Consumer Reference: Provide a copy of the guidelines to your customers to help them understand the basics of a properly constructed home and how it should perform during the warranty period. Providing this reference guide also demonstrates your professionalism by showing that you consistently meet or exceed accepted industry guidelines. It can also help resolve customer concerns before they escalate to complaints.
Digital (RCPG Access): For the first time, builders and remodelers can provide their clients with an electronic copy of the RCPG, Consumer Reference.
Learn more and order your copies at NAHB BuilderBooks.