Top 5 Green Products and Systems Customers Are Asking About
What types of high-performing green products and systems are customers requesting? The 2020 Green Single Family and Multifamily Homes SmartMarket Brief surveyed and analyzed responses from builders and remodelers before the onset of COVID-19, but these results can still serve as a benchmark to help building professionals fine-tune their business models. NAHB anticipates that customers, who have spent months in their homes, have developed a heightened awareness of what efficient, comfortable and healthy means to them, and builders and remodelers need to be ready to meet these needs.
According to the study, consumers are most interested in products and systems that directly impact utility bills and indoor environmental quality. More than half (57%) of builders and remodelers rank products/systems related to energy efficiency as the primary request they receive from home owners, and most (84%) rank it in their top three. About half of respondents rank products/systems impacting indoor environmental quality (IEQ) and conserving water, as well as renewable energy systems, in their top three. Roughly a quarter ranked material and resource conserving products/systems in their top three, with only 1% ranking them first.
How are builders and remodelers translating these consumer asks into their projects? The table shows some of the most widely used practices among all survey respondents compared to those identifying as 'green builders’ (doing more than 50% green projects as defined in the survey). The percentages reflect how many respondents in each group are using a practice on more than 50% of their projects.
| Category | High-Performance Practice | All Respondents | Builders/Remodelers doing ≥ 50% green projects |
| Energy | LED lighting | 85% | 91% |
| Insulation > code minimums | 63% | 82% | |
| Windows > code-mandated performance | 62% | 75% | |
| Blower door testing | 53% | 73% | |
| Balanced ventilation (ERV/HRV) | 28% | 45% | |
| Obtain HERS score | 26% | 51% | |
| IEQ | Direct outdoor ventilation of fans/exhausts | 72% | 81% |
| Low-VOC materials | 54% | 67% | |
| Increased moisture control | 37% | 50% | |
| Increased ventilation | 28% | 45% | |
| Water | High-efficiency plumbing fixtures | 72% | 81% |
| Water-conserving appliances | 60% | 72% | |
| Efficient plumbing techniques | 54% | 67% | |
| Drought-tolerant landscaping | 26% | 41% | |
| Materials | Durable materials | 68% | 84% |
| Minimize construction waste | 61% | 78% | |
| Prefabricated components | 50% | 59% | |
| Renewables | Solar energy | 8% | 16% |
| Geothermal | 9% | 13% |
Understanding trends in both the overall market, as well as the green-building landscape, provides a jumping off point for building professionals when discussing what customers want in a new home or remodel. Having that conversation in a way that speaks to consumers' hot buttons of efficiency, comfort and health may help make that next high-performance home sale.
The 2020 SmartMarket Brief — the latest in a series of studies conducted by Dodge Data & Analysis, in partnership with NAHB — also contains results on builders' perspectives on green-building market activity, costs and trends, marketing green homes an drivers and obstacles for green building. The full report is available for free download at nahb.org/smr.
For more details about NAHB's sustainable and green building initiatives, contact David Faulconer. To stay current on high-performance residential building, follow NAHB’s Sustainability and Green Building team on Twitter.
Latest from NAHBNow
Leading Suppliers Council
Nov 18, 2025
Storm-Ready Style: What to Know About Impact-Rated Doors in Coastal and Tornado-Prone AreasRising demand for impact-rated doors in storm-prone areas means customers increasingly expect protection without compromise — doors that meet stringent codes while enhancing style, comfort, and long-term value.
Economics
Nov 18, 2025
Builder Sentiment Relatively Flat in November as Market Headwinds PersistBuilder confidence in the market for newly built single-family homes rose one point to 38 in November, according to the NAHB/Wells Fargo Housing Market Index (HMI) released today.
Latest Economic News
Economics
Nov 18, 2025
Location, Location, Location: How Place and Neighborhood Shape Home ValuesThe value of a single-family home depends not only on its physical features but also on its location and neighborhood context.
Economics
Nov 18, 2025
Builder Sentiment Relatively Flat in November as Market Headwinds PersistMarket uncertainty exacerbated by the government shutdown along with economic uncertainty stemming from tariffs and rising construction costs kept builder confidence firmly in negative territory in November.
Economics
Nov 17, 2025
August Private Residential Construction Spending Edges HigherPrivate residential construction spending inched up 0.8% in August, continuing steady growth since June 2025. This modest increase was primarily driven by more spending on multifamily construction and home improvements.