In this Certified New Home Sales Professional (CSP) module, you will learn the advanced techniques used by real estate veterans for greeting, closing and overcoming objections. This module covers the phases of the sales process, ways to successfully demonstrate features and how to use the home’s area and community as a selling point. You will explore ways to earn trust, identify needs and “service the sale.” You’ll also learn to use follow-up systems to increase sales along with final walk-through and call-back procedures.
While the core content is the same as that of the in-person course, the dynamic online version is delivered in audio and video formats. It contains on-screen text, downloadable resources, and a transcript of the course. The online course offers the flexibility of taking it when you want and at your own pace. You will need to complete CSP I: The Art and Science of Selling, CSP II: Understanding New Home Construction, and pass the exam with a score of 70% to achieve the CSP designation.
NAHB Continuing Education: 6 hours towards CAPS, CGA, CGB, CGR, GMB, CSP, Master CSP, CMP, MIRM
Important Registration Details:
Please note: You will only have up to one year to complete the requirements of this course.
Please note this course is non‐transferable. Do not use another individual’s login information to register for this course. You must login to nahb.org as yourself to receive your certificate of completion and credit for this course. If you are registering as a member, please use a PIN tied to your legal name. NAHB PINs are tied to a person, not a company. If you are not registered on nahb.org, Create Your Login now.
Forgot Your Login: Go to the Password Reminder page and we will email it to you.
Refund Policy: No refunds are issued for on-demand courses upon purchase. For more information, please contact Sheila Coble.