Melissa Voorhees, Senior Vice President
Customized Member Services staff the NAHB Remodelers, Professional Women in Building, Building Systems and Sales & Marketing councils as well as the 20 Clubs. Federation Services includes those staff who offer services to EOs and liaise with HBAs to facilitate better service and communications. Multifamily & 55+ Councils staff serve their own member niches. Membership Development & Support assists HBAs with membership drives and member retention programs and supports efforts targeted to associate members and young professionals. Business Management helps members manage their business more efficiently and profitably. NAHB Education oversees designation courses, educational webinars and the work of NAHB Student Chapters.