Customer Service - Online
The Customer Service online course offers the same content as the in-person course. You'll learn how to make your business grow by keeping your clients happy during and after the sale. This course teaches you how to manage every phase of customer interaction from the initial contact through construction and beyond. You can view each section of the course at your convenience.
Important Registration Details: Please note this course is non‐transferrable. Do not use another individual’s login information to register for this course. You must login to nahb.org as yourself to receive your certificate of completion and credit for this course. If you are registering as a member, please use a PIN tied to your legal name. NAHB PINs are tied to a person, not a company. If you are not registered on nahb.org, Create Your Login now.
Forgot Your Login: Go to the Password Reminder page and we will email it to you.
To Access the Course after Purchase: Please login to nahb.org as yourself and go to “My Profile” under the red “Welcome” tab. Scroll down and click on the “My Purchases” tab. You will see the hyperlink that will take you to the course.
Refund Policy: No refunds are issued for on demand courses upon purchase. For more information, please contact Sheila Coble.