In this Certified New Home Sales Professional (CSP) module, you will tap in to the psychology of the customer, learning their decision-making processes, personality types and communication styles. You will gain a comprehensive understanding of the skill sets a new-home sales professional must possess, including time management, knowing the differences between selling new and resale homes and ways to tailor sales presentations for an increased closing ratio. This module also covers the Critical Path to Successful Selling.
While the core content is the same as that of the in-person course, the dynamic online version is delivered in audio and video formats. It contains on-screen text, downloadable resources, a transcript of the course and a discussion forum where you can pose questions, share perspectives and enhance what you've learned. The online course offers the flexibility of taking it when you want and at your own pace. You will need to complete CSP II: Understanding New Home Construction, CSP III: Selling Skills for New Home Sales Professional, and pass the exam with a score of 70% to achieve the CSP designation.
NAHB Continuing Education: 6 hours towards CAPS, CGA, CGB, CGR, GMB, CSP, Master CSP, CMP, MIRM
Important Registration Details: Please note this course is non‐transferrable. Do not use another individual’s login information to register for this course. You must login to nahb.org as yourself to receive your certificate of completion and credit for this course. If you are registering as a member, please use a PIN tied to your legal name. NAHB PINs are tied to a person, not a company. If you are not registered on nahb.org, Create Your Login now.
Forgot Your Login: Go to the Password Reminder page and we will email it to you.
To Access the Course after Purchase: Please login to nahb.org as yourself and go to “My Profile” under the red “Welcome” tab. Scroll down and click on the “My Purchases” tab. You will see the hyperlink that will take you to the course.
Refund Policy: No refunds are issued for on demand courses upon purchase. For more information, please contact Sheila Coble.